Intercultural trainnings and workshops

Relocation

Intercultural psychology and coaching

Intercultural communication

Enjoying the experience

Differance on your web

Learn more about our services

Intercultural Expatriation Training: for
the expatriate, his/her spouse, family
and groups

Our training programs teach techniques to simplify the integration of an expatriate and
his/her family to environments with unfamiliar values, habits, forms of reasoning, and
behaviors.

• What is cultural shock?
• Lost in translation: the problem of communication among different cultures
• Cultural Quiz
• Learn and Decipher
• Peculiarities
• Typical Meal
• Doing Business in Brazil / other cultures
• An etiquette guide to the culture at issue
• Living in São Paulo or in the expatriate’s host city
• Spouse’s redeployment: educational / voluntary
• Testimonial
• Traveling in Brazil
• Gift Basket

Location: In company / Differänce
Suggested duration: 1-3 days according to customization
Our trainings can be provided for foreigners arriving in Brazil and for Brazilians going abroad as well. We produce material for any country. To this end, we always count on professionals who are specialized in the culture that will be approached.
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Intercultural Training for children

Techniques with dynamics that prepare children for better integration into the new
culture.

Location: In company / Differänce
Suggested duration: 1 day
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Intercultural Repatriation Training:
for the expatriate, his/her spouse,
family and groups

To expatriate is diffi cult. To repatriate can be even more diffi cult. Techniques that facilitate the readaptation process of the expatriate and his/her family, who are now internationalized and have new integrated values.

• What is cultural shock in repatriation?
• The Overseas personality
• Lost in translation again?
• Cultural Quiz
• Seeing with new eyes: “Did I used to see things that way before?”
• Peculiarities
• Typical Meal: gastronomical update
• Doing Business in Brazil / other cultures: “Don´t I do that anymore?”
• Living in Sao Paulo or another city of destiny for the repatriate: “What’s new?”
• Spouse’s redeployment: educational / voluntary
• Testimonial
• Traveling in Brazil: “Did I use to see my country that way before?”

Location: In company / Differänce
Suggested duration: 1 day
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Integration Tour

Bilingual (at least) professionals with educational background in the expatriate’s fi eld of
interest accompany the expatriate and his/her family in tours around the city. The aim of
the tour is to promote the foreigner’s integration in the city through familiarization with
the local lifestyle:

• Use of public transportation (subway, busses, cabs)
• Districts description (supermarkets, open air markets, pharmacies, gyms, restaurants,
etc)
• Typical touristic tours
• Different touristic tours
• Insider’s tips
• Networking

Suggested duration: 1-2 days according to customization
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Spouse’s redeployment - Educational

Support for local academic programs and activities include, without limitation, information about open courses, undergraduate and graduate programs, and validation of certifi cates.

Location: In company / Differänce
Suggested duration: 3-8 hours of consultancy
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Spouse’s redeployment - Volunteering
in Brazil

We offer volunteer opportunities for the spouse of the expat in Brazilian NGO’s selected by DIFFERÄNCE.

Voluntary redeployment is your company’s SOCIAL RESPONSIBILITY.

Location: In company / Differänce
Suggested duration: 3 hours of consultancy
Courtesy
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Intercultural Workshop
in the Human Resources field

Developing Human Resources´ capacity to work with expatriates and companies’ internationalization.

• The globalization and internationalization of your company
• The role of the strategic Human Resources in your company’s internationalization
• What is cultural shock?
• Lost in translation: the problem of communication among different cultures
• Development of intercultural competency
• Integration of Cultures
• Knowing the expatriation process
• Developing the expatriation policy
• Difficulties in the expatriation process
• The return of the expatriate
• Intercultural Management: the search for the synergy resulting from differences

Location: In company / Differänce
Suggested duration: 1-3 days according to customization
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Intercultural Workshop for the Local
Team

Developing the capacity of global professionals and multicultural teams. Through
expositive seminars, dynamics, simulations and dramatization of practical life situations
for the discussion of subjects related to interculturality, intercultural communication,
Brazilian culture/specific culture, we will develop your team´s capacity to deal with
cultural shock.

• The globalization and internationalization of your company
• What is cultural shock?
• Lost in translation: the problem of communication among different cultures
• Development of intercultural competency
• Peculiarities: The Brazilian way of doing things (a.k.a. “jeitinho brasileiro”) / peculiarities of other cultures
• Doing Business in Brazil / other cultures
• International etiquette guide
• Intercultural Management: the search for the synergy resulting from differences

Location: In company / Differänce
Suggested duration: 1-2 days according to customization
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Intercultural Workshop for professionals
of hotel/tourism industries

Enablement to deal with clients from different cultures:

• What is cultural shock?
• Lost in translation: the problem of communication among different cultures
• The globalization and internationalization of your company
• Cultural Diversity
• Development of intercultural competency
• Dynamics, simulations and/or critical case studies
• Peculiarities: The Brazilian way of doing things (a.k.a. “jeitinho brasileiro”) / peculiarities of other cultures
• Doing Business in Brazil / other cultures
• International etiquette guide
• Intercultural Management: the search for the synergy resulting from differences

Location: In company / Differänce
Suggested duration: 1-2 days according to customization
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Intercultural Workshop for
Sport professionals

Enablement to deal with clients from different cultures:

• What is cultural shock?
• Lost in translation: the problem of communication among different cultures
• Cultural Diversity
• Development of intercultural competency
• Dynamics, simulations and/or critical case studies
• Peculiarities: The Brazilian way of doing things (a.k.a. “jeitinho brasileiro”) / peculiarities of other cultures;
• Competing in Brazil / other cultures
• International etiquette guide
• Intercultural Management: the search for the synergy resulting from differences

Location: In company / Differänce
Suggested duration: 1-2 days according to customization
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Lecture: Getting to know your new place
Brazil / host country

Exhibitions and Lectures on historical, social, economic, political, and cultural aspects of
the most diverse countries; safety; day-to-day living in another culture; red tape;
education & training; communications; cooking, general culture; tourism.

Location: In company / Differänce
Suggested duration: 2-4 hours
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Lecture: Doing Business

Exhibitions/Lectures about negotiation styles in several cultures.

Location: In company / Differänce
Suggested duration: 2-4 hours
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Tailor made services on guidance, planning, organization, execution and follow- through of the move for expats and their families into the new country. Type and duration of services are determined according to the needs of each family.

Documentation

• Orientation on required documents and timing
• Visa process for expat and family
• Assistance on proper documentation for pets
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House Hunting

• Real estate market overview (renting or buying)
• Real estate pre-screening, according to client specifi cations
• Evaluation on housing possibilities with client
• Guided house hunting trips to selected locations
• Assistance on contracts and closing
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School Hunting

• Schools overview (international and local schools)
• Scheduling of school visits
• Guided school visits
• Assistance for enrollment process, school supplies and school uniforms buying
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In Loco Assistance

• Area recognition
• Getting familiar with local habits (lifestyle tips)
• Assistance on getting connected (phone, cell, cable, internet)
• Shopping around (grocery stores, drugstores, malls, pet stores)
• Leisure and religion (parks, sports, theater, movies, restaurants, museums, churches)
• Assistance with fi nding bilingual doctors
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Intercultural Guidance for expatriates:
individual and couple/family

Guidance concerning the awareness of anxieties and feelings emerging in relationships
among persons from different cultures. How to deal with stress in the work environment
and in family relationships in this circumstance. Guidance concerning strategies of conduct
and communication. (individual and couple/family)

Location: In company / Differänce
Suggested duration: Sessions of 60 minutes (individual) – 90 minutes (couple/family)
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Online Intercultural Support

Follow-up and psychological support for expatriates while abroad via Internet, to ease the transition period and adjustment to the new reality. The follow-up allows the expatriate to feel supported by a specialized professional with personal and theoretical knowledge consequently in tune with his/her situation.

Suggested duration: 50 minutes (individual)
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Executive coaching

Helps empowering the executive in his/her personal and professional performance. Assists the executive in fi nding and defi ning his/her goals, values, mission and proposals for and inside the company.

Location: In company / Differänce
Suggested duration: 12 to 16 sessions of 90 to 120 minutes
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Life Coaching

Helps people to discover what’s really most important to their lives. And then, helps them to design a plan to achieve those things.

Location: In company / Differänce
Suggested duration: 12 to 16 sessions of 90 to 120 minutes
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Intercultural Coaching

Helps the executive to manage cultural shock through the demonstration of a range of perspectives which help develop intercultural competence: sensitivity to cultural differences and cultural diversity.

Location: In company / Differänce
Suggested duration: 12 to 16 sessions of 90 to 120 minutes
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Cultural Crash Course for a diverse
range of languages

Knowing communication through non-verbal language, the “way” of thinking translated
into daily body movements. Of importance is not only the formal learning of language, but
the acquisition of expressions and vocabulary, the gesture, the non-verbal, spoken and
unspoken codes, the “dos and don’ts”. Also provided is an assisted follow-up to the
expatriate during his/her interaction with another language and elucidation of his/her
doubts, easing his/her stay in the country.

Location: Home / In company / Differänce
Suggested class hours: 2 weekly classes of 90 min each
Duration of the course: Minimum of 2 months
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Proficiency in Portuguese

Provides to the expatriate the learning of Portuguese language through explanatory and
conversational classes, developing oral and written fluency of this language.

Profi ciency in 150 hours (or more)
Location: Home / In company / Differänce
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Language Immersion: one-weekendexperience

• Language improvement using group dynamics focusing on the development of oral communication in Portuguese, in a Brazilian easy-going environment close to nature;
• To deal with everyday situations the way they come;
• To develop the team spirit through communication in Portuguese.

Suggested duration: 2 days
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Written communication course for
Brazilians and foreigners

Course on writing skills, based on the educational and modern norms of the Portuguese Language, with grammatical support suitable for written communication.

Suggested duration: classes of 16 hours (8 x 2 hours)
Groups with up to 15 participants
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Customized Tourism

Planning of tour packages according to the newcomer’s interest; the Brazilian holidays
and festivities; the best travel conditions; the best travel routes.
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Cultural Follow-Up

Enjoy Brazil, and enhance your expatriate assignment - Development of customized
entertainment activities for expatriates, including without limitation, visits to museums,
soccer games, downtown sightseeing tours & walks; and trips to the coast.
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Online Cultural Database

Preparation of contents and reports about specifi c cultures/countries for organizational websites:

• Facts
• Numbers
• History
• Geography
• Economy
• Life style
• Negotiation styles
• Useful information
• Do’s and don’ts
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